Returns Policy

tvfun.ma helps you find products and connect with merchants or suppliers. We do not sell, ship, or handle returns ourselves. This page explains how returns work when you shop through our links and how we can assist you.

Who Handles Returns

Returns, refunds, exchanges, and warranty decisions are made by the merchant or supplier you purchased from. Each merchant or supplier sets its own return rules, timeframes, and conditions. tvfun.ma does not approve, process, or complete any return request.

How We Can Help

If you have a return-related question, you can contact us at contact@tvfun.ma. We can forward your request to the relevant merchant or supplier when possible. For example, we can share your query about return eligibility, missing items, or damaged products. Outcomes depend on the merchant’s review and policies.

What to Share When Contacting Us

• Order reference number or invoice details (do not send payment card numbers or bank credentials)
• Product name and description of the issue
• Any supporting photos or documents the merchant may need

Important Points to Remember

tvfun.ma is an intermediary and decision-support site; we are not the merchant of record. We do not process orders or payments; partner links may take you to third-party merchants or suppliers. For help, contact contact@tvfun.ma and we can forward your request to the relevant request to the merchant or supplier when possible.

Returns, refunds, exchanges, and warranty decisions are made by the merchant or supplier according to their policies. tvfun.ma can help forward your return-related question to the merchant or supplier, but outcomes depend on their review and rules. Do not send payment credentials; only share order reference details that are necessary for the merchant to identify the purchase.